Welcome to the home of Contact Centre, Customer Services, CX and Customer Operations Recruitment.
Your specialist recruitment partner in all Customer Operations functions. With over 25+ years industry knowledge and experience of effectively recruiting and managing contact centre recruitment. We live and breath all things Contact Centre, Customer Service, CX and Customer Operations and after 20+ years of experience – we are the preferred recruitment partner for thousands of clients. Get in touch with us today
UK’s Leading Contact Centre, Customer Service, CX and Customer Operations Recruitment Specialist
CCR is the UK’s leading Contact Centre, Customer Services / CX, and Customer Operations Recruitment Specialist for the contact centre and customer service industry. We specialise in matching talented professionals with career enhancing roles – from first line and supervisory to executive and director level positions.
We recruit across a varied portfolio of prestigious clients, both nationally and internationally. Our solutions range from individual placements to fully integrated campaigns, supporting with new locations and often relocating and resourcing entire teams around the world.
Most importantly, we offer a personalised, dedicated and results-driven service. One that benefits our clients and candidates alike. We believe that today’s candidate is tomorrow’s client, so managing your expectations with honesty and integrity is paramount. Finding exceptional customer service staff can be challenging but that’s where our specialist customer service recruitment agency comes in.
Take a look at our current vacancies, or use the search facility to find your perfect role.
Over the last 25 + years, we’ve strived to become a respected provider of recruitment services Contact Centre, CX, and Customer Operations industry. We pride ourselves on speed of response, providing a quality service and our in-depth industry knowledge.
What’s different about CCR is that we’re not just recruitment specialists. At director-level, we collectively have over 60 years’ firsthand experience in the contact centre industry. This makes us perfectly placed to deliver a balanced, wholly refreshing approach to your recruitment needs.
When you’re looking for reliable and professional support staff, partnering with the right customer service recruitment agency can make all the difference.
CCR is a respected provider of recruitment services to the Contact Centre, CX, and Customer Operations industries.
We place highly skilled professionals in Contact Centres, CX, Customer Operations.
We are recruitment specialists in Telesales, Customer Management and Customer Service roles – spanning global blue chip organisations to the UK’s leading brands across the business and public sectors.
Head of Sales (Travel Sector) Salary – £80,000 – £85,0000 + Amazing Benefits Fully Remote The Head of sales is responsible for leading and growing the homeworking sales operations, driving sales growth, profitability, and brand performance identifying new commercial opportunities that deliver margin to the business. The ‘perfect’ candidate would…
Sales Executive (Telesales) £28,000 + Commission Package Worcester (Office-based – remote working 1 to 2 days a week can be discussed) Our client is a well-established UK manufacturer and supplier supporting businesses across a wide range of industries. We are looking for an experienced and motivated Outbound Sales Executive to…
Sales Executive (Telesales) £28,000 + Bonus Worcester (Office-based – remote working 1 to 2 days a week can be discussed) Our client is a well-established UK manufacturer and supplier supporting businesses across a wide range of industries. We are looking for an experienced and motivated Outbound Sales Executive to join…
Complaints Manager (FCA-Regulated) Circa £50,000 + Great Benefits Package Sheffield Role Purpose CCR Recruitment is supporting a client we have a great relationship which is excelling in their field. We are looking to bring onboard an experienced Complaints Manager. You must have financial service experience, and you will be accountable…
Sales Executive £24,600 + Great Bonus Structure – OTE £35,000 – Warm Leads / no cold calling Erith (SE London) We Offer Fantastic career development working with a globally recognised company 23 days holiday (raising up to 28 with Length of Service) Pension in line with auto-enrolment Everyday Health Care plan…
Reporting Analyst – Debt Collection Salary – £40,000, plus Benefits Sheffield Job functions Analyse current collections performance and make recommendations for improvement, including: Sms, Email, Website, Chat (business transmission and customer interaction) Ai Agents interaction and performance Dialler systems (business transmission and customer interaction) Payment’s activity (online payments, bank transfers,…
HR Manager Sheffield Monday – Friday (37.5 hours per week) This is a dynamic, exciting, and innovative work environment with excellent potential for career progression as we grow. We believe in building the right team from the very beginning of our business, where we will reward loyalty, hard work, and…
Mortgage Broker Team Leader Medway City Salary: £45,000 per annum OTE £50,000 We are looking for a highly motivated Team Leader to lead a team of mortgage & protection advisors/ lead generators, to help them realise their potential through coaching, training and support. This is an established team who are…
Customer Service Advisor – German speaking £30,000 + Amazing Benefits Package detailed below Birmingham / Hybrid Monday – Friday – Office Hours Just some of the amazing benefits… 25 days of annual leave, + One wellbeing day + One volunteering day + Office closure between Christmas and New Year, providing…
IT Support Coordinator – German Speaking £28,000 Northampton Job Summary: We are looking for a detail-oriented and customer-focused IT Support Coordinator to manage and enhance the support experience for clients. This role is responsible for coordinating technical support, resolving client issues, and ensuring smooth operation of the TMS platform across multiple users…
Your Journey to Success
CCR have supported us across our multiple UK contact centres, for over 8 years now. They consistently provide us with great talent, they really understand our business Can’t recommend them enough.
Eva Marchant - Group HR Director (Insurance)
I was delighted with the the approach from CCR, I had just started looking for my next challenge - CCR contacted me and were pro-active, responsive and extremely professional from start to finish - I now have my dream job!
Max Davis - Head of Contact Centres (Retail)
We opened our 3rd UK contact centre in late 2016, CCR were chosen as our recruitment partner - they delivered on large volumes, talent & at short notice. We were and are extremely impressed
Paul Davidson - Operations Director (Contact Centres)
We Love To Talk!
To find out more about how we can help you manage your needs, get in touch with us today.