Healthcare Administrator

Location: London

Salary: £28,000 – £32,000 (DOE)

 Key Responsibilities

• Reviewing requests for access to healthcare from our customers, ensuring the requests are covered according to policy.
• Ensuring that appropriate healthcare providers are assigned to each case.
• Using and updating internal systems to manage requests for access to healthcare. 
• Communicating with internal and external stakeholders.
• Maintaining confidentiality of customer information at all times
• Liaising with medical colleagues to ensure seamless case handling and documentation.
• Making healthcare appointments at the request of the customers as required

Required Qualifications 

• Experience of working in a customer service or claims assessment role.
• Previous experience in a healthcare role is highly desirable.
• Experience data entry/case management
• Exceptional organisation and time management skills
• Good IT skills

• Customer focused with good listening skills.
• Exceptional attention to detail
• Educated to A Level or with relevant experience.