Healthcare Administrator

  • Permanent / Full Time
  • London
  • £28,000 - £32,000 DOE GBP / Year

Location: London

Salary: £28,000 – £32,000 (DOE)

 Key Responsibilities

  • Reviewing requests for access to healthcare from our customers, ensuring the requests are covered according to policy.
  • Ensuring that appropriate healthcare providers are assigned to each case.
  • Using and updating internal systems to manage requests for access to healthcare. 
  • Communicating with internal and external stakeholders.
  • Maintaining confidentiality of customer information at all times
  • Liaising with medical colleagues to ensure seamless case handling and documentation.
  • Making healthcare appointments at the request of the customers as required

Required Qualifications 

  • Experience of working in a customer service or claims assessment role.
  • Previous experience in a healthcare role is highly desirable.
  • Experience data entry/case management
  • Exceptional organisation and time management skills
  • Good IT skills
  • Customer focused with good listening skills.
  • Exceptional attention to detail
  • Educated to A Level or with relevant experience.

 

 

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